The best people to ask about working as a Holiday Rep are Holiday Reps.  We quite often get messages from people wanting to share their knowledge, here are a few of them.  If you’ve got any hints and tips you would like to share, just drop us an email at

Interview Hints and Tips

Do not automatically think that its the loudest, craziest and most talkative people who get through the interview stages. Interviewers are also looking for calm, friendly and imaginative people to join their team. Sometimes the loud people are so over the top, its easy to tell they are just putting it on as they think that this is what being a rep is all about! Its not!! Just be yourself and make sure you shine!!

Dan – Cosmos Rep

Living in Resort Hints and Tips

Get to know your local restaurant and bar managers, they tend to give you a discount on food and drinks if you recommend them to your holiday makers.  Plus having a rep eat in their restaurant is a good advertisement for them.

David – Thomas Cook Rep

Buy local brands of food at the supermarkets as the major brands known in the UK are normally imported in and so are very expensive.  I found that some of the brands were actually better then the ones in the UK!!

Rachel – First Choice Rep

Induction Course Hints and Tips

You will be expected to undergo some intense training during your in-house induction course, and for some new reps this is quite tiring.  Be warned, a lot of the resort Managers/team leaders will also be at this course and they will be assessing you throughout the whole time.  If you are serious about the job, don’t go out every night whilst training, don’t do silly things and get too drunk. Many people get kicked off the course as they do not take it seriously.  Go out, socialise, have a few drinks but don’t go over the top.  You will be watched 24/7 and if they don’t like what they see, you will not be spending the summer in a dream job’

Dan – Cosmos Rep

I have been a team leader for over 2 years and repped before this for 4 years…. On your induction training we look for your own personality and not somebody who you think we want to see.  There’s nothing wrong with being yourself!  If you make mistakes be open and honest and tell your team leader/manger.  It’s worst for us to find out second hand and it can be rectified quicker if you talk about it.

Dean – Airtours Rep

Welcome Meeting Hints and Tips

When conducting a welcome meeting, hand out pens to the guests, especially if you have a lot to tell them! Better still, use RED felt tip pens or biro’ s but keep the lids. This way the guests can write as much information down as they need to, and you will get your pens back! No one likes red pens, especially if they do not have the lids!!

Dan – Cosmos Rep

Welcome Meeting Hints and Tips

Always try to find out and remember guests birthdays, a cheap card and drink at the bar made their day!

Martyn – Thomson Rep

Money Hints and Tips

Make sure that you have somebody declaring you on the electoral role whilst you are away.  Any gaps could effect your credit rating when you return.

Sally – Works for Career In Travel

Always make sure you have a diary. Once you get used to using it on a daily basis, you can record everything……your sales and commission each week, any problems with any guests, any problems with any properties and things that need to be fixed.They are also great to look back on at the end of the season!! If you write everything down, they will bring back loads of good (and bad) memories!!!

Dan – Cosmos Rep



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