Resort Administrator Summer 2018 – Olympic Holidays

Resort Administrator Summer 2018 – Olympic Holidays

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    Olympic Holidays

    Olympic Holidays has been a well known and trusted brand throughout the UK for over 40 years. Over half a million holiday makers annually travel with Olympic Holidays - not only to Greece and Cyprus (for which it is the leading specialist), but also to other medium and long haul resorts

    Olympic Holidays has been a well known and trusted brand throughout the UK for over 40 years. Over half a million holiday makers annually travel with Olympic Holidays – not only to Greece and Cyprus (for which it is the leading specialist), but also to other medium and long haul resorts – Turkey, Tunisia, Bulgaria, Red Sea Riviera, Luxor and Nile Cruises, Malta, Croatia, Montenegro, Gambia and Goa. Olympic Holidays has constantly expanded its portfolio of destinations and products to fill the wishes and requirements of an ever more sophisticated public, offering hotels, scheduled and charter flights and cruises.

    As a specialist, independent tour operator, we recognise and appreciate the performance and abilities of our overseas team. We know that their dedication and commitment ensures that our customers have the best holiday possible. We can honestly say that we know each of our staff on an individual basis – a name and a face – rather than a payroll number! We actively seek out high flyers for fast track development. This could even mean a chance of promotion during the season!

    The Role Of A Resort Administrator

    You will be mostly office based and dealing with all administration relating to arriving and departing passengers by means of computer. You will support the rest of the resort team and liaise with the UK and Cyprus administration teams. You will be responsible for ensuring that systems are updated and correct information is available for resort staff at all times.

    Duties will include:

    • Downloading of all reports relating to arriving and departing passengers
    • A basic monthly salary – paid directly into a UK bank account
    • Organisation of transfers
    • Charting and organisation of room charts for accommodations, reservation of rooms with hotels
    • Dealing with guests complaints and queries by telephone
    • Organisation of promotional material for resort representatives and guest use
    • Transferring guests to and from their accommodation and the airport

    Specialist administrator positions are also available in some of the larger resorts:
    Customer Services Administrator – Dealing with telephone enquiries and customer issues, coordinating customer service paperwork, trouble-shooting difficult situations.
    Wedding Administrator – Co-ordinating and organising customer’s weddings within resort. Liaising with all suppliers and ensuring that the wedding goes off without a hitch.
    Health and Safety Administrator – Collation and co-ordination of all health and safety paperwork, liaison with hoteliers, production of letters to suppliers.

    Qualities Required

    You must have had at least 1 year’s experience of working in a busy office, be highly organised and computer literate with a knowledge of most computer packages including Excel. If you believe that you can organise our resort team and make sure that everything runs like clockwork, then the next stage is to complete our application form.

    The Rewards

    We believe that we offer one of the best remuneration and benefits packages for our overseas staff. You will receive:

    • A basic monthly salary – paid directly into a UK bank account
    • A first class percentage commission on personal sales of flight seats, local lets and other related products
    • Provision of company transport (if necessary)
    • Provision of company accommodation
    • Company uniform
    • Insurance
    • Flights to and from resort
    • Initial and ongoing training throughout the season
    • Excellent career prospects

    Would you like to apply?

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